Capture Insights & Engage Effortlessly with Forms & Surveys
Data-driven decisions start with asking the right questions.
At IBS Customer Experience, we provide intelligent forms and survey solutions that help you gather actionable insights from customers, employees, and stakeholders — easily and efficiently.
Whether it’s a quick feedback form or an in-depth market survey, we make it simple to collect, analyze, and act on your data.
Our Forms & Surveys Specializations:
Customer Feedback Surveys
Measure satisfaction, loyalty (NPS), and customer experience
Automated triggers post-purchase or post-interaction
Real-time reporting to identify issues and opportunities
Multilingual support for broader reach
Employee Engagement Surveys
Pulse checks and engagement tracking
Anonymous feedback to encourage honesty
Customizable templates for different departments
Analytics to drive HR and management decisions
Market Research Surveys
Targeted surveys for market validation and trend spotting
Integrated with segmentation tools for deep analysis
Logic-driven forms for personalized respondent paths
Export-ready data for detailed reporting
Smart Form Builder
Drag-and-drop interface to build any type of form
Conditional logic for dynamic user experience
Mobile-friendly and fully responsive
Integrations with CRM, email marketing, and automation tools
The Benefit of Intelligent Forms & Surveys
Quick, actionable insights to drive decisions
Improved customer and employee engagement
Automated data collection and analysis
Scalable for any audience size
Why IBS?
Advanced form and survey tools powered by AI
Expertise in survey design and data analysis
Seamless integration with your existing systems
Proven success across industries and use cases
Let’s Build Smarter Forms & Surveys Together
Turn every interaction into valuable insight — and every insight into action.